Middle East & Africa Last-Mile Delivery Market Overview

The Middle East & Africa last-mile delivery market is expanding as e-commerce, digital retail, and consumer expectations for faster and more reliable deliveries continue to grow across the region. According to Bonafide Research, the Middle East & Africa last-mile delivery market is expected to grow at a CAGR of 8.47% during 2025–2030. Rapid e-commerce adoption, infrastructure development, increasing smartphone and internet penetration, and the expansion of online retail are creating greater demand for efficient delivery networks across major markets including Saudi Arabia, the United Arab Emirates, South Africa, and other regional economies.

The region presents unique logistical challenges because of its diverse geography, including densely populated cities, large metropolitan areas, deserts, remote communities, and developing transportation networks. These conditions are encouraging logistics providers to adopt flexible delivery models and technologies that can improve route planning, tracking, reliability, and customer convenience. The market includes B2C, B2B, and C2C delivery services, with applications spanning e-commerce, fast-moving consumer goods, electronics, luxury products, pharmaceuticals, and other categories.

Technology is becoming a major factor in the development of last-mile logistics. Companies are increasingly using real-time tracking, artificial intelligence, automated sorting, route optimization, digital platforms, smart lockers, mobile delivery hubs, and autonomous delivery solutions to improve operational efficiency. Same-day and on-demand delivery services are also gaining attention as consumers increasingly expect shorter delivery times and greater visibility into the status of their orders. In areas where conventional delivery networks are difficult to operate, companies are exploring community-based delivery models and alternative delivery infrastructure.

Sustainability is another emerging priority across the Middle East & Africa last-mile delivery market. Logistics providers are increasingly evaluating electric vehicles, optimized delivery routes, consolidated shipments, and environmentally friendly packaging to reduce operating costs and environmental impact. Government initiatives, infrastructure investments, and economic diversification programs are also supporting the development of modern logistics ecosystems, particularly in Saudi Arabia and the Gulf region. As online commerce continues to expand, leading logistics companies are focusing on network expansion, technology integration, faster delivery options, customer experience, and sustainable transportation solutions to strengthen their positions in the regional last-mile delivery market.

Leading Companies in Middle East Africa Last Mile Delivery Market

Aramex:  Aramex is a provider of transport and logistics services. The company offers courier and small parcel delivery services. Aramex delivers small packages to both, retail and wholesale customers. It offers door-to-door package delivery services, with options of same-day, next-business-day deliveries, and cash-on-delivery. Aramex provides freight services through air, land and ocean transport. Its e-commerce solutions assist start-ups and established businesses in supply chain management, inventory management, record management and logistics related technical support. Aramex also offers catalog shipping and document storage services. Aramex is a leading logistics and transportation company in Saudi Arabia that offers express delivery, shipping, and supply chain management services. Aramex has a strong presence in Saudi Arabia, with many branches and state-of-the-art facilities. 

• Established: 1982

• Headquarters: Dubai, United Arab Emirates

• Employees: 17,000

• Revenue: USD 1,550 Million

WumDrop: WumDrop is an online marketplace for crowd-sourced, B2B last-mile deliveries. Its platform enables businesses to enter delivery details, make online payments, book and track same-day and on-demand deliveries. Its automatic quote generator calculates parcel size, distance between pickup and dropoff points and delivery urgency. WumDrop is the biggest final mile on demand delivery service in Africa. Company obsessed with eradicating anxiety from deliveries, for senders, receivers, and drivers. WumDrop operates in Cape Town, Johannesburg, Pretoria, and Durban, with offices in Cape Town (software engineering, growth, operations, and strategy), and Johannesburg (data analytics). WumDrop pioneered addressless delivery in Africa with the proprietary Deliver2Me solution, and continues to optimise final mile delivery in Africa by combining a relentless obsession with end user experience with the best engineering talent.

Established: 2014

• Headquarters: Cape Town, South Africa 

• Employees: 40

• Revenue: Estimated USD 5 Million

SMSA Express:  SMSA Express is a market leader in the courier industry. It boasts a solid business platform through which it have provided services to tens of thousands of businesses and individuals, SMSA Express has developed a range of services, including international and domestic express transportation, road, sea and airfreight, customs clearance, e-commerce solutions, special services for the health care sector, special delivery channel, mailroom management and many other services that qualify SMSA Express as the ideal logistics partner for prominent companies. SMSA provides its distinctive services to numerous organizations and governmental entities, which depend on time sensitive service and security compliance. It is proud to serve businesses that demand a high level of care and quality. SMSA Express, which, apart from its specialized logistics services, strives to meet the needs of citizens and businesses for domestic and international parcel delivery. SMSA Express has established a vast network that connects 230 countries together.

• Established: 1994

• Headquarters: Riyadh, Saudi Arabia 

• Employees: 742

• Revenue: Estimated USD 88 Million 

Amazon.com, Inc: Amazon.com Inc (Amazon) is a provider of online retail platform. The company provides apparel, auto and industrial items, beauty and health products, electronics, grocery, games, jewelry, kids and baby products, music, sports goods, toys, and tools. It also offers related support services including home delivery and shipping, cloud web hosting and other web related services. The company also provides Amazon Web Services, such as database, compute, storage, and other services, to government agencies, start-ups, enterprises, and academic institutions. Amazon merchandises its products through company-owned online and physical stores. It also manufactures and commercializes various electric devices such as Kindle e-readers, fire tablets, fire TVs, echo, Alexa, and other devices. The company allows authors, musicians, filmmakers, and others to publish and sell content. Amazon.com, Inc. is an online retailer that offers a wide range of products. The Company products include books, music, computers, electronics, and numerous other products. Amazon offers personalized shopping services, Web-based credit card payment, and direct shipping to customers. Amazon also operates a cloud platform offering services globally. Amazon has a presence in the Middle East through its e-commerce marketplace, Amazon Web Services (AWS), and Amazon Cognito. Amazon has multiple AWS regions in the Middle East, including in Bahrain and the UAE. 

• Established: 1994

• Headquarters: Washington, United States

• Employees: 1,556,000

• Revenue: USD 574,785 Million

United Parcel Service, Inc: United Parcel Service Inc (UPS) is a provider of package delivery and supply chain management solutions. The company's operations include transportation and delivery, distribution, contract logistics, ocean freight, airfreight, customs brokerage, and insurance. UPS offers a broad range of products and services, including time-definite delivery services for express letters, documents, packages, and palletized freight through air and ground services. UPS provides value added services through its UPS stores, authorized shipping outlets, commercial counters, customer centers, and drop boxes. Its major brands include UPS Express and UPS SurePost. United Parcel Service (UPS) in the Middle East operates as a major player in package delivery and supply chain management, offering a wide range of international shipping services across the region, including express delivery, customs brokerage, and logistics solutions, with operations in countries like Saudi Arabia, United Arab Emirates, Kuwait, Lebanon, Jordan, Oman, Qatar, Bahrain, Iraq, and Yemen.

• Established: 1907

• Headquarters: Georgia, United States

• Employees: 500,000

• Revenue: USD 90,958 Million

FedEx Corporation: FedEx Corp (FedEx) is a provider of transportation, e-commerce, and business services. The company provides express transportation, small-package ground delivery, less-than-truckload (LTL) freight services, in-store services and freight transportation. It also offers technical support, information technology, communications, and billing and collection services. FedEx provides domestic and international shipping services for the delivery of packages and freight through door-to-door and customs-cleared services using its logistics services, and sortation and distribution facilities. The company offers time-definite delivery services and international trade services such as customs brokerage, and global ocean and air freight forwarding. FedEx Corporation has been operating in the Middle East, and offers international and express delivery services to hundreds of cities and markets. FedEx is the world's largest express transportation company. 

• Established: 1971

• Headquarters: Tennessee, United States

• Employees: 306,000

• Revenue: USD 90,155 Million