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North America Network-as-a-Service (NaaS) Market Outlook, 2030

The North America network-as-a-service (NaaS) market will grow by 28%, fueled by cloud adoption and flexible networking solutions.

The North American Network-as-a-Service (NaaS) market is experiencing significant growth, driven by the increasing demand for agile, scalable, and cost-effective networking solutions. NaaS represents a paradigm shift in how organizations consume and manage their network infrastructure, moving away from traditional hardware-centric approaches to a cloud-based, subscription model. Instead of investing in and maintaining physical network equipment, businesses can access network resources and services on demand, paying only for what they use. This approach offers numerous benefits, including reduced capital expenditures, increased operational efficiency, improved scalability, and enhanced flexibility. The North American market, with its advanced technological infrastructure and high adoption of cloud computing, is particularly receptive to NaaS offerings. The region is home to a large number of businesses across various industries, from small and medium-sized enterprises (SMEs) to large multinational corporations, all seeking to optimize their network infrastructure and support their digital transformation initiatives. The rise of cloud computing, the proliferation of mobile devices, and the increasing reliance on data-intensive applications are fueling the demand for more agile and scalable network solutions. Traditional network architectures often struggle to keep pace with these evolving requirements, leading to increased complexity and higher costs. NaaS provides a compelling alternative, offering businesses the ability to quickly provision and scale network resources as needed, without the burden of managing complex hardware. The North American NaaS market is characterized by a diverse ecosystem of providers, including established telecommunication companies, cloud service providers, and specialized NaaS vendors. These providers offer a range of services, including network connectivity, security, optimization, and management, all delivered through a cloud-based platform. The market is also witnessing increasing innovation, with providers constantly enhancing their NaaS offerings to meet the evolving needs of businesses.

North America network-as-a-service (NaaS) market is projected to grow by 28.7% annually in the forecast period and reach $50,210.2 million by 2031. This growth is driven by the significant growth of the IT industry, the accelerated adoption of cloud services among large and small enterprises, an increase in the development of new data center infrastructures, and various technological advancements such as connected devices/5G/IoT/VR and AR. The North American NaaS market is shaped by several key trends, drivers, and trade programs. Trends include the growing adoption of hybrid work models, the increasing reliance on cloud-based applications, and the rise of edge computing. Drivers encompass the need for greater network agility and scalability, the desire to reduce IT complexity and costs, and the increasing demand for enhanced security. Trade programs, while not always directly focused on NaaS, can indirectly impact the market by promoting digital transformation and fostering a favorable environment for technology adoption. For example, government initiatives that encourage investment in broadband infrastructure and cloud computing can indirectly benefit the NaaS market. The confluence of these trends, drivers, and trade programs is creating a favorable environment for the growth of the North American NaaS market. The shift towards hybrid work models is driving the need for more flexible and scalable network solutions that can support remote access and collaboration. The increasing reliance on cloud-based applications is also fueling the demand for NaaS, as businesses seek to optimize their network connectivity to cloud environments. The rise of edge computing is creating new opportunities for NaaS providers to offer specialized solutions that can support low-latency applications and data processing at the edge of the network. The need for greater network agility and scalability is a key driver of the NaaS market, as businesses seek to quickly adapt their network infrastructure to changing business requirements. The desire to reduce IT complexity and costs is also a major factor driving the adoption of NaaS, as businesses seek to offload the burden of managing complex network hardware. The increasing demand for enhanced security is another important driver, as businesses seek to protect their network infrastructure and data from cyber threats. The North American NaaS market is expected to continue its growth trajectory, driven by the ongoing trends, drivers, and the evolving technological landscape.

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The North American NaaS market is segmented by component into hardware, software, and services. While NaaS aims to reduce reliance on physical hardware, some hardware components, such as customer premises equipment (CPE) or edge devices, may still be required depending on the specific NaaS offering. Software components are crucial to NaaS, encompassing the orchestration and management platforms, virtualization software, and network function virtualization (NFV) infrastructure. These software components enable the automation and virtualization of network functions, allowing for greater flexibility and scalability. Services are a vital part of NaaS, including network design, implementation, management, and support. NaaS providers offer a range of services to help businesses plan, deploy, and operate their network infrastructure. The hardware segment, while important for certain NaaS deployments, is expected to see a decline in its share of the market as businesses move away from traditional hardware-centric approaches. The software segment is expected to witness significant growth as it forms the core of NaaS offerings, enabling the virtualization and automation of network functions. The services segment is also expected to grow as businesses increasingly rely on NaaS providers for network management and support.

The North American NaaS market is segmented by service type into connectivity, security, optimization, and management. Connectivity services provide the underlying network infrastructure, including WAN connectivity, internet access, and private lines. Security services encompass firewalls, intrusion detection and prevention systems, VPNs, and other security solutions to protect network infrastructure and data. Optimization services focus on improving network performance, including traffic management, application acceleration, and bandwidth optimization. Management services provide tools and platforms for monitoring, managing, and troubleshooting network infrastructure. Connectivity services form the foundation of NaaS, providing the essential network infrastructure for businesses. Security services are crucial for protecting network infrastructure and data from cyber threats. Optimization services help businesses to improve network performance and ensure optimal application delivery. Management services provide the tools and visibility needed to effectively manage and operate network infrastructure. The growth of each service type segment is influenced by the specific needs of businesses and the evolving threat landscape. The increasing reliance on cloud applications is driving the demand for optimized connectivity services. The growing sophistication of cyberattacks is fueling the demand for enhanced security services. The need for greater network agility and scalability is driving the demand for comprehensive management services.

The North American NaaS market is segmented by application into cloud connectivity, unified communications, data center networking, and others. Cloud connectivity refers to the use of NaaS to connect to cloud environments, including public clouds, private clouds, and hybrid clouds. Unified communications (UC) encompasses the integration of various communication tools, such as voice, video, and messaging, over a network. Data center networking refers to the use of NaaS to connect and manage network infrastructure within data centers. The "others" segment may include various other applications, such as branch office connectivity, IoT connectivity, and mobile network connectivity. Cloud connectivity is a major application of NaaS, as businesses increasingly rely on cloud-based applications and services. Unified communications is another important application, as businesses seek to integrate their communication tools and improve collaboration. Data center networking is also a significant application, as businesses seek to optimize their data center infrastructure and improve performance. The growth of each application segment is influenced by the specific needs of businesses and the evolving technological landscape. The increasing adoption of cloud computing is driving the growth of the cloud connectivity segment. The growing demand for unified communications is fueling the growth of the UC segment. The increasing reliance on data centers is driving the growth of the data center networking segment.

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Anuj Mulhar

Anuj Mulhar

Industry Research Associate



The North American NaaS market is segmented by industry vertical into IT and telecom, BFSI, healthcare, retail, manufacturing, and others. IT and telecom companies are early adopters of NaaS, leveraging it to improve their network infrastructure and service delivery. BFSI (Banking, Financial Services, and Insurance) institutions are increasingly adopting NaaS to enhance network security and comply with regulatory requirements. Healthcare providers are utilizing NaaS to improve network connectivity and support telehealth applications. Retail companies are leveraging NaaS to connect their stores and optimize their network infrastructure. Manufacturing companies are adopting NaaS to connect their factories and support industrial automation. The "others" segment may include various other industry verticals, such as education, government, and transportation. The growth of each industry vertical segment is influenced by the specific needs and challenges of each industry. The IT and telecom industry is a key driver of the NaaS market, as these companies are at the forefront of technology adoption. The BFSI sector is also a significant market, driven by the need for enhanced security and compliance.

The North American Network-as-a-Service (NaaS) market is segmented by enterprise size, typically categorized as small and medium-sized enterprises (SMEs) and large enterprises. SMEs, often with limited IT resources and budgets, are increasingly turning to NaaS for its cost-effectiveness and ease of management. NaaS allows SMEs to access enterprise-grade networking capabilities without the need for significant upfront investment in hardware and IT staff. The cloud-based nature of NaaS also provides SMEs with the flexibility to scale their network resources as needed, supporting their growth and evolving business requirements. Large enterprises, on the other hand, are adopting NaaS to enhance network agility, improve scalability, and reduce complexity. Large organizations often have complex network infrastructures with multiple locations and diverse connectivity needs. NaaS offers these enterprises a centralized platform to manage their network resources, automate network functions, and optimize network performance across their entire organization. The ability to quickly provision and scale network resources is particularly attractive to large enterprises with fluctuating bandwidth demands and rapidly changing business needs. Furthermore, NaaS can help large enterprises to simplify network management, reduce IT overhead, and improve security posture. The choice between NaaS and traditional network infrastructure depends on various factors, including the size and complexity of the organization, the availability of IT resources, and the specific networking requirements. SMEs are generally more inclined towards NaaS due to its cost-effectiveness and ease of management, while large enterprises may opt for a hybrid approach, combining NaaS with some on-premises infrastructure. The growth of the NaaS market in each enterprise size segment is influenced by factors such as the increasing adoption of cloud computing, the growing demand for agile and scalable networking solutions, and the need for cost-effective IT management. The SME segment is expected to witness significant growth as more SMEs recognize the benefits of NaaS. The large enterprise segment is also expected to grow as these organizations seek to optimize their network infrastructure and support their digital transformation initiatives. The competitive landscape of the NaaS market includes vendors offering solutions tailored to the specific needs of different enterprise sizes. Some vendors focus on providing cost-effective solutions for SMEs, while others cater to the complex requirements of large enterprises.


The North American NaaS market is segmented by country, primarily focusing on the United States and Canada. The United States represents the largest market for NaaS in North America, driven by its advanced technological infrastructure, high adoption of cloud computing, and large number of businesses across various industries. The US market is characterized by a diverse ecosystem of NaaS providers, including established telecommunication companies, cloud service providers, and specialized NaaS vendors. The Canadian market is also witnessing significant growth in the NaaS market, driven by similar factors as the US market. Canada has a well-developed telecommunications infrastructure and a growing adoption of cloud computing. The Canadian market is also characterized by a strong focus on innovation and digital transformation, which is driving the demand for NaaS solutions. The growth of the NaaS market in each country is influenced by factors such as the level of technological maturity, the regulatory environment, the availability of broadband infrastructure, and the specific needs of businesses in each country. The US market, being more mature and competitive, is witnessing greater innovation and a wider range of NaaS offerings. The Canadian market, while smaller, is also experiencing rapid growth and is attracting increasing investment from NaaS providers. The competitive landscape of the NaaS market varies slightly between the US and Canada, with some providers having a stronger presence in one country than the other. However, many providers operate across both countries, offering their NaaS solutions to businesses throughout North America. The future of the North American NaaS market is expected to be driven by continued growth in demand for agile, scalable, and cost-effective networking solutions. The increasing adoption of cloud computing, the proliferation of mobile devices, and the growing reliance on data-intensive applications are expected to fuel the market's expansion in both the US and Canada. Furthermore, government initiatives aimed at promoting digital transformation and investing in broadband infrastructure are also expected to contribute to the market's growth. The North American NaaS market is playing a crucial role in enabling businesses to embrace digital transformation and achieve their business objectives in both the United States and Canada.


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Anuj Mulhar

Table of Contents

  • 1 Introduction 7
  • 1.1 Industry Definition and Research Scope 7
  • 1.1.1 Industry Definition 7
  • 1.1.2 Research Scope 8
  • 1.2 Research Methodology 11
  • 1.2.1 Overview of Market Research Methodology 11
  • 1.2.2 Market Assumption 12
  • 1.2.3 Secondary Data 12
  • 1.2.4 Primary Data 12
  • 1.2.5 Data Filtration and Model Design 13
  • 1.2.6 Market Size/Share Estimation 14
  • 1.2.7 Research Limitations 15
  • 1.3 Executive Summary 16
  • 2 Market Overview and Dynamics 19
  • 2.1 Market Size and Forecast 19
  • 2.1.1 Impact of COVID-19 on World Economy 20
  • 2.1.2 Impact of COVID-19 on the Market 22
  • 2.2 Major Growth Drivers 24
  • 2.3 Market Restraints and Challenges 28
  • 2.4 Emerging Opportunities and Market Trends 31
  • 2.5 Porter’s Fiver Forces Analysis 35
  • 3 Segmentation of North America Market by Component 39
  • 3.1 Market Overview by Component 39
  • 3.2 Infrastructure and Hardware 41
  • 3.3 Technology and Software 42
  • 4 Segmentation of North America Market by Service Type 43
  • 4.1 Market Overview by Service Type 43
  • 4.2 LAN-as-a-Service 45
  • 4.3 WAN-as-a-Service 46
  • 4.4 Security-as-a-Service (SaaS) 47
  • 4.5 Wireless-as-a-Service (WaaS) 48
  • 4.6 Enhanced Mobile Services (EMS) 49
  • 4.7 Voice-as-a-Service (VaaS) 50
  • 5 Segmentation of North America Market by Application 51
  • 5.1 Market Overview by Application 51
  • 5.2 Wide Area Network (WAN) 53
  • 5.3 Bandwidth on Demand (BoD) 54
  • 5.4 Cloud-based Services (vCPE) 55
  • 5.5 Integrated Network Security-as-a-Service (INSaaS) 56
  • 5.6 Virtual Private Network (VPN) 57
  • 5.7 Other Applications 58
  • 6 Segmentation of North America Market by Industry Vertical 59
  • 6.1 Market Overview by Industry Vertical 59
  • 6.2 IT and Telecom 61
  • 6.3 Retail and Ecommerce 62
  • 6.4 BFSI 63
  • 6.5 Healthcare 64
  • 6.6 Manufacturing 65
  • 6.7 Transportation and Logistics 66
  • 6.8 Government & Public Sector 67
  • 6.9 Other Industry Verticals 68
  • 7 Segmentation of North America Market by Enterprise Size 69
  • 7.1 Market Overview by Enterprise Size 69
  • 7.2 Large Enterprises 71
  • 7.3 Small & Medium Enterprise 72
  • 8 North America Market 2021-2031 by Country 73
  • 8.1 Overview of North America Market 73
  • 8.2 U.S. 76
  • 8.3 Canada 80
  • 8.4 Mexico 83
  • 9 Competitive Landscape 86
  • 9.1 Overview of Key Vendors 86
  • 9.2 New Product Launch, Partnership, Investment, and M&A 89
  • 9.3 Company Profiles 90
  • Akamai Technologies 90
  • Aryaka Networks 92
  • AT&T Inc. 93
  • Brocade Communication Systems Inc. 94
  • CenturyLink Inc. 95
  • Ciena Corporation 96
  • Cisco Systems Inc. 97
  • DXC Technology Company 98
  • GTT Communications Inc. 99
  • Hewlett Packard Enterprise Co. 100
  • IBM Corporation 101
  • Juniper Networks Inc. 102
  • Masergy Communications 103
  • Meta Networks Ltd. 104
  • NEC Corporation 105
  • Nokia Corporation (Alcatel Lucent) 106
  • Oracle Corporation 107
  • Synnex Corporation 108
  • Telstra Corporation Limited 109
  • Verizon Communications Inc. 110
  • VMware Inc. 111
  • RELATED REPORTS 112

List of Tables:

Table 1. Snapshot of North America Network-as-a-Service (NaaS) Market in Balanced Perspective, 2021-2031 17
Table 2. World Economic Outlook, 2021-2031 21
Table 3. Main Product Trends and Market Opportunities in North America Network-as-a-Service (NaaS) Market 31
Table 4. North America Network-as-a-Service (NaaS) Market by Component, 2021-2031, $ mn 39
Table 5. North America Network-as-a-Service (NaaS) Market by Service Type, 2021-2031, $ mn 43
Table 6. North America Network-as-a-Service (NaaS) Market by Application, 2021-2031, $ mn 51
Table 7. North America Network-as-a-Service (NaaS) Market by Industry Vertical, 2021-2031, $ mn 59
Table 8. North America Network-as-a-Service (NaaS) Market by Enterprise Size, 2021-2031, $ mn 69
Table 9. North America Network-as-a-Service (NaaS) Market by Country, 2021-2031, $ mn 74
Table 10. U.S. Network-as-a-Service (NaaS) Market by Service Type, 2021-2031, $ mn 78
Table 11. U.S. Network-as-a-Service (NaaS) Market by Application, 2021-2031, $ mn 78
Table 12. U.S. Network-as-a-Service (NaaS) Market by Industry Vertical, 2021-2031, $ mn 79
Table 13. Canada Network-as-a-Service (NaaS) Market by Service Type, 2021-2031, $ mn 81
Table 14. Canada Network-as-a-Service (NaaS) Market by Application, 2021-2031, $ mn 81
Table 15. Canada Network-as-a-Service (NaaS) Market by Industry Vertical, 2021-2031, $ mn 82
Table 16. Mexico Network-as-a-Service (NaaS) Market by Service Type, 2021-2031, $ mn 84
Table 17. Mexico Network-as-a-Service (NaaS) Market by Application, 2021-2031, $ mn 84
Table 18. Mexico Network-as-a-Service (NaaS) Market by Industry Vertical, 2021-2031, $ mn 85
Table 19. Akamai Technologies: Company Snapshot 90
Table 20. Akamai Technologies: Business Segmentation 91
Table 21. Akamai Technologies: Product Portfolio 91

List of Figures:

Figure 1. Research Method Flow Chart 11
Figure 2. Bottom-up Approach and Top-down Approach for Market Estimation 14
Figure 3. North America Market Forecast in Optimistic, Conservative and Balanced Perspectives, 2021-2031 16
Figure 4. North America Network-as-a-Service (NaaS) Market, 2021-2031, $ mn 19
Figure 5. Impact of COVID-19 on Business 22
Figure 6. Primary Drivers and Impact Factors of North America Network-as-a-Service (NaaS) Market 24
Figure 7. World 5G Technology Market, 2019-2030, $ bn 27
Figure 8. World Industrial IoT Market, 2019-2030, $ mn 27
Figure 9. Primary Restraints and Impact Factors of North America Network-as-a-Service (NaaS) Market 28
Figure 10. Investment Opportunity Analysis 32
Figure 11. Porter’s Fiver Forces Analysis of North America Network-as-a-Service (NaaS) Market 35
Figure 12. Breakdown of North America Network-as-a-Service (NaaS) Market by Component, 2021-2031, % of Revenue 40
Figure 13. North America Addressable Market Cap in 2022-2031 by Component, Value ($ mn) and Share (%) 40
Figure 14. North America Network-as-a-Service (NaaS) Market by Component: Infrastructure and Hardware, 2021-2031, $ mn 41
Figure 15. North America Network-as-a-Service (NaaS) Market by Component: Technology and Software, 2021-2031, $ mn 42
Figure 16. Breakdown of North America Network-as-a-Service (NaaS) Market by Service Type, 2021-2031, % of Sales Revenue 44
Figure 17. North America Addressable Market Cap in 2022-2031 by Service Type, Value ($ mn) and Share (%) 44
Figure 18. North America Network-as-a-Service (NaaS) Market by Service Type: LAN-as-a-Service, 2021-2031, $ mn 45
Figure 19. North America Network-as-a-Service (NaaS) Market by Service Type: WAN-as-a-Service, 2021-2031, $ mn 46
Figure 20. North America Network-as-a-Service (NaaS) Market by Service Type: Security-as-a-Service (SaaS), 2021-2031, $ mn 47
Figure 21. North America Network-as-a-Service (NaaS) Market by Service Type: Wireless-as-a-Service (WaaS), 2021-2031, $ mn 48
Figure 22. North America Network-as-a-Service (NaaS) Market by Service Type: Enhanced Mobile Services (EMS), 2021-2031, $ mn 49
Figure 23. North America Network-as-a-Service (NaaS) Market by Service Type: Voice-as-a-Service (VaaS), 2021-2031, $ mn 50
Figure 24. Breakdown of North America Network-as-a-Service (NaaS) Market by Application, 2021-2031, % of Sales Revenue 52
Figure 25. North America Addressable Market Cap in 2022-2031 by Application, Value ($ mn) and Share (%) 52
Figure 26. North America Network-as-a-Service (NaaS) Market by Application: Wide Area Network (WAN), 2021-2031, $ mn 53
Figure 27. North America Network-as-a-Service (NaaS) Market by Application: Bandwidth on Demand (BoD), 2021-2031, $ mn 54
Figure 28. North America Network-as-a-Service (NaaS) Market by Application: Cloud-based Services (vCPE), 2021-2031, $ mn 55
Figure 29. North America Network-as-a-Service (NaaS) Market by Application: Integrated Network Security-as-a-Service (INSaaS), 2021-2031, $ mn 56
Figure 30. North America Network-as-a-Service (NaaS) Market by Application: Virtual Private Network (VPN), 2021-2031, $ mn 57
Figure 31. North America Network-as-a-Service (NaaS) Market by Application: Other Applications, 2021-2031, $ mn 58
Figure 32. Breakdown of North America Network-as-a-Service (NaaS) Market by Industry Vertical, 2021-2031, % of Revenue 60
Figure 33. North America Addressable Market Cap in 2022-2031 by Industry Vertical, Value ($ mn) and Share (%) 60
Figure 34. North America Network-as-a-Service (NaaS) Market by Industry Vertical: IT and Telecom, 2021-2031, $ mn 61
Figure 35. North America Network-as-a-Service (NaaS) Market by Industry Vertical: Retail and Ecommerce, 2021-2031, $ mn 62
Figure 36. North America Network-as-a-Service (NaaS) Market by Industry Vertical: BFSI, 2021-2031, $ mn 63
Figure 37. North America Network-as-a-Service (NaaS) Market by Industry Vertical: Healthcare, 2021-2031, $ mn 64
Figure 38. North America Network-as-a-Service (NaaS) Market by Industry Vertical: Manufacturing, 2021-2031, $ mn 65
Figure 39. North America Network-as-a-Service (NaaS) Market by Industry Vertical: Transportation and Logistics, 2021-2031, $ mn 66
Figure 40. North America Network-as-a-Service (NaaS) Market by Industry Vertical: Government & Public Sector, 2021-2031, $ mn 67
Figure 41. North America Network-as-a-Service (NaaS) Market by Industry Vertical: Other Industry Verticals, 2021-2031, $ mn 68
Figure 42. Breakdown of North America Network-as-a-Service (NaaS) Market by Enterprise Size, 2021-2031, % of Revenue 70
Figure 43. North America Addressable Market Cap in 2022-2031 by Enterprise Size, Value ($ mn) and Share (%) 70
Figure 44. North America Network-as-a-Service (NaaS) Market by Enterprise Size: Large Enterprises, 2021-2031, $ mn 71
Figure 45. North America Network-as-a-Service (NaaS) Market by Enterprise Size: Small & Medium Enterprise, 2021-2031, $ mn 72
Figure 46. Breakdown of North America Network-as-a-Service (NaaS) Market by Country, 2021 and 2031, % of Revenue 74
Figure 47. Contribution to North America 2022-2031 Cumulative Market by Country, Value ($ mn) and Share (%) 75
Figure 48. U.S. Network-as-a-Service (NaaS) Market, 2021-2031, $ mn 77
Figure 49. Canada Network-as-a-Service (NaaS) Market, 2021-2031, $ mn 80
Figure 50. Network-as-a-Service (NaaS) Market in Mexico, 2021-2031, $ mn 83
Figure 51. Growth Stage of North America Network-as-a-Service (NaaS) Industry over the Forecast Period 86
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North America Network-as-a-Service (NaaS) Market Outlook, 2030

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