Chile Last Mile Delivery Market Overview, 2030

The last mile delivery market in a leading e-commerce economy has been significantly shaped by several key factors, including the expansion of the e-commerce sector, a highly advanced logistics infrastructure, and the demands of a rapidly aging population. As one of the most prominent e-commerce markets in the region, there has been a sharp rise in the demand for timely and efficient last mile delivery services. This growth has been fueled by major platforms such as Rakuten and Amazon, which have spurred the need for optimized delivery systems. Established logistics providers have been forced to adapt to keep up with the evolving consumer needs. The market is characterized by a strong emphasis on precision, reliability, and customization, with consumers expecting not only swift deliveries but also tailored services. Last mile delivery services in this market often feature options such as specific delivery time slots, guaranteed delivery windows, and the ability to choose preferred delivery days, showcasing the high level of customer-centric services demanded by consumers. The integration of advanced technologies has been pivotal in enhancing the efficiency of deliveries. Automated systems, route optimization, and the incorporation of robotics and drones for small-scale deliveries have enabled logistics companies to meet the growing demand while addressing congestion and delivery inefficiencies. The widespread use of automated lockers and delivery stations has also emerged as a popular solution, allowing consumers to pick up packages at their convenience and alleviating the challenges posed by apartment buildings and limited access for larger vehicles.

According to the research report, "Chile Last Mile Delivery Market Overview, 2030," published by Bonafide Research, the Chile Last Mile Delivery market is anticipated to grow at more than 9.34% CAGR from 2025 to 2030. The aging population has also significantly influenced the development of last mile delivery solutions in the country. With many elderly citizens facing mobility challenges, there has been a marked increase in demand for home delivery services. In response, providers have customized their services to cater specifically to seniors, offering door-to-door deliveries, assistance with unpacking, and even help with product assembly. This demographic shift has also driven the demand for more flexible delivery options, allowing customers to specify delivery preferences via mobile apps. The increased focus on contactless and same-day delivery options, driven in part by the COVID-19 pandemic, has further highlighted the importance of convenience and hygiene in the market. As a result, logistics companies are enhancing their digital platforms, providing real-time tracking, delivery scheduling, and notifications to improve the customer experience. However, delivering to rural areas remains a challenge, requiring the use of smaller, more nimble vehicles such as motorcycles to navigate less-developed roads. The use of big data and IoT technologies is being explored to optimize inventory management and forecasting, ensuring that deliveries are made efficiently, even to remote areas. Overall, the market is distinguished by its focus on delivering high precision, customer satisfaction, and innovation, making it one of the most advanced last mile delivery systems globally.

The last mile delivery market is supported by various service segments, each catering to the specific needs of different consumers and businesses. The B2C (Business-to-Consumer) sector is the largest and is driven primarily by the expansive e-commerce industry. As major players like Rakuten, Amazon, and Yahoo! Japan continue to dominate, businesses are continuously evolving to meet consumer demands for quick, reliable, and convenient deliveries. Consumers in this market place high value on punctuality and expect deliveries to be made within narrow timeframes, often on the same or the following day. In response, e-commerce platforms are partnering with logistics companies that specialize in fast and efficient parcel delivery. The ability to track packages in real time has become a standard feature for consumers who expect transparency and ease in accessing delivery information. Additionally, the B2B (Business-to-Business) segment is growing rapidly in sectors such as manufacturing, retail, and wholesale. Businesses in these industries often require bulk deliveries or specialized transport, driving demand for tailored last mile solutions. As a highly industrialized nation, the demand for reliable and efficient delivery solutions in the B2B space is significant, especially for sectors like automotive and industrial machinery. The C2C (Customer-to-Customer) market, supported by online platforms facilitating peer-to-peer transactions, is also expanding. This segment capitalizes on existing delivery infrastructure and is gaining traction due to the increasing popularity of secondhand goods. This peer-to-peer model offers more affordable and flexible delivery options, adding to the overall market growth.

Technological advancements in the last mile delivery market are transforming how goods are delivered, with a notable shift toward autonomous delivery methods. While non-autonomous services continue to dominate, especially in high-density urban centers, the use of autonomous vehicles and drones is gaining momentum. Major logistics companies are experimenting with drones and autonomous vehicles to reduce delivery costs, improve operational efficiency, and address the ongoing labor shortages in the logistics sector. Drones are particularly suitable for small package deliveries over short distances, especially in suburban or rural areas where traditional transportation might be less effective. The growing role of robotics, particularly autonomous delivery robots, is also being explored for specific types of goods and certain urban neighborhoods. Despite the promising potential of these technologies, challenges such as regulatory approval, infrastructure adjustments, and public acceptance remain. However, with government-backed trials underway, it is expected that autonomous vehicles and drones will play an increasingly significant role in the future of last mile delivery. These technologies are poised to enhance delivery speed and efficiency, addressing both urban congestion and the labor constraints faced by traditional delivery methods.

The diverse applications of last mile delivery services highlight the dynamic nature of the logistics ecosystem in this market. The e-commerce sector remains the largest driver of demand, with millions of consumers purchasing everything from electronics to clothing and household items online. As consumer preferences shift toward more convenient shopping experiences, e-commerce platforms are expanding their reach, further increasing the need for reliable and efficient last mile solutions. In addition to e-commerce, sectors such as FMCG (Fast-Moving Consumer Goods) have also contributed to the growing demand for last mile delivery services. As consumers increasingly turn to online platforms for everyday goods, including groceries and personal care products, logistics providers are adapting by implementing solutions that prioritize speed and convenience. In particular, grocery delivery services have experienced significant growth, with major retailers offering home delivery options. This has led to the need for specialized refrigerated transportation and advanced tracking systems to ensure the timely and fresh delivery of perishable goods. The healthcare sector is another area driving demand, particularly with the rise of online pharmacies and telemedicine. Specialized delivery services for pharmaceuticals and medical products, which often require precise temperature control and time-sensitive deliveries, are contributing to the overall expansion of the market. The broad spectrum of sectors benefiting from last mile delivery services demonstrates the complexity and adaptability of the logistics infrastructure, which is continuously evolving to meet the diverse needs of consumers and industries alike.



As consumer expectations continue to rise, the last mile delivery market in this region is experiencing rapid growth. Traditional delivery methods, which typically involve a few days for shipment, are still widely used for non-urgent deliveries, such as household goods or clothing. However, with the rise of e-commerce, same-day delivery services have gained significant traction, particularly in metropolitan areas. Many consumers now expect same-day delivery for items they purchase online, prompting companies to streamline operations and enhance delivery efficiency. Real-time tracking has become an essential feature, allowing consumers to monitor their packages and know exactly when to expect their delivery. Companies are investing in technology to optimize routes and reduce inefficiencies, ensuring that goods are delivered as quickly as possible. While autonomous delivery technologies such as drones and self-driving vehicles are still in the trial phases, they hold the potential to revolutionize last mile delivery by further reducing delivery times and increasing operational efficiency. As the logistics sector continues to innovate, the future of last mile delivery in this market will likely be defined by faster, more reliable, and environmentally-friendly solutions that meet the growing demands of consumers.

Considered in this report
• Historic Year: 2019
• Base year: 2024
• Estimated year: 2025
• Forecast year: 2030

Aspects covered in this report
• Last Mile Delivery Market with its value and forecast along with its segments
• Various drivers and challenges
• On-going trends and developments
• Top profiled companies
• Strategic recommendation

By Service Type
• B2C (Business-to-Consumer)
• B2B (Business-to-Business)
• C2C (Customer-to-Customer)

By Technology
• Non-autonomous
• Autonomous

By Application
• E-commerce
• FMCG (Fast-Moving Consumer Goods)
• Others (electronics, luxury goods, and pharmaceuticals)

By Delivery Time
• Regular Delivery
• Same-Day Delivery

The approach of the report:
This report consists of a combined approach of primary as well as secondary research. Initially, secondary research was used to get an understanding of the market and listing out the companies that are present in the market. The secondary research consists of third-party sources such as press releases, annual report of companies, analyzing the government generated reports and databases. After gathering the data from secondary sources primary research was conducted by making telephonic interviews with the leading players about how the market is functioning and then conducted trade calls with dealers and distributors of the market. Post this we have started doing primary calls to consumers by equally segmenting consumers in regional aspects, tier aspects, age group, and gender. Once we have primary data with us we have started verifying the details obtained from secondary sources.

Intended audience
This report can be useful to industry consultants, manufacturers, suppliers, associations & organizations related to agriculture industry, government bodies and other stakeholders to align their market-centric strategies. In addition to marketing & presentations, it will also increase competitive knowledge about the industry.