Europe Queue Management System (QMS) Market 2021-2031

Bonafide Trust 06-09-2022 126 Pages
Region : Europe Category : IT & Telecommunications Internet, E-Commerce & Software

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Report Description
Table of Contents
List of Figure Tables

Europe queue management system (QMS) market was valued at $169.3 million in 2021 and will grow by 4.7% annually over 2021-2031, driven by the technological advancements and innovations, the increasing demand to improve staff efficiency and enhancement of customer experience, the rising need to manage customer traffic and customer service, and the growing adoption of cloud and mobile technology. Highlighted with 35 tables and 68 figures, this 126-page report “Europe Queue Management System (QMS) Market 2021-2031 by Component Type (Solutions, Services), Product Type (Virtual, Linear), Queue Type, Deployment Mode (Cloud-based, On-Premise), Application, End User, Organization Size, and Country: Trend Forecast and Growth Opportunity” is based on a comprehensive research of the entire Europe queue management system (QMS) market and all its sub-segments through extensively detailed classifications. Profound analysis and assessment are generated from premium primary and secondary information sources with inputs derived from industry professionals across the value chain. The report is based on studies on 2018-2021 and provides forecast from 2022 till 2031 with 2021 as the base year. (Please note: The report will be updated before delivery so that the latest historical year is the base year and the forecast covers at least 5 years over the base year.) In-depth qualitative analyses include identification and investigation of the following aspects: • Market Structure • Growth Drivers • Restraints and Challenges • Emerging Product Trends & Market Opportunities • Porter’s Fiver Forces The trend and outlook of Europe market is forecast in optimistic, balanced, and conservative view by taking into account of COVID-19 and Russia-Ukraine conflict. The balanced (most likely) projection is used to quantify Europe queue management system (QMS) market in every aspect of the classification from perspectives of Component Type, Product Type, Queue Type, Deployment Mode, Application, End User, Organization Size, and Country. Based on Component Type, the Europe market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section. • Solutions o Platform o Software • Services o Managed Service o Professional Service Based on Product Type, the Europe market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section. • Virtual Queuing • Linear Queuing By Queue Type, the Europe market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section. • Structured Queue • Unstructured Queue • Kiosk Based Queue • Mobile Queue • Other Queue Types By Deployment Mode, the Europe market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section. • Cloud-based System • On-Premise System By Application, the Europe market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section. • Appointment Management • Query Handling • In-Store Management • Workforce Optimization • Real-Time Monitoring • Customer Service • Reporting and Analytics • Other Applications By End User, the Europe market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section. • Retail and Consumer Goods • Healthcare and Life Sciences • Utility Service Providers and Airports • BFSI • Hospitality • Government and Public Sector • Transportation and Logistics • IT and Telecom • Other End Users By Organization Size, the Europe market is segmented into the following sub-markets with annual revenue ($ mn) for 2021-2031 included in each section. • Small and Medium-Sized Enterprises • Large Enterprises Geographically, the following national/local markets are fully investigated: • Germany • UK • France • Spain • Italy • Netherlands • Rest of Europe (further segmented into Russia, Switzerland, Poland, Sweden, Belgium, Austria, Ireland, Norway, Denmark, and Finland) For each key country, detailed analysis and data for annual revenue ($ mn) are available for 2021-2031. The breakdown of national markets by Component Type, Product Type and End User over the forecast years are also included. The report also covers current competitive scenario and the predicted trend; and profiles key vendors including market leaders and important emerging players. Selected Key Players: Advantech Co., Ltd. AKIS Technologies ATT Systems Group Aurionpro Solutions Limited Lavi Industries QLess, Inc. Qmatic Group Qminder Limited Q-nomy Inc. Qudini SEDCO Holding Seehash Software Pvt. Ltd. Skiplino Wavetec XIPHIAS Software Technologies Pvt. Ltd Xtreme Media Pvt. Ltd. (Please note: The report will be updated before delivery so that the latest historical year is the base year and the forecast covers at least 5 years over the base year.)

1 Introduction 8

1.1 Industry Definition and Research Scope 8

1.1.1 Industry Definition 8

1.1.2 Research Scope 9

1.2 Research Methodology 12

1.2.1 Overview of Market Research Methodology 12

1.2.2 Market Assumption 13

1.2.3 Secondary Data 13

1.2.4 Primary Data 13

1.2.5 Data Filtration and Model Design 14

1.2.6 Market Size/Share Estimation 15

1.2.7 Research Limitations 16

1.3 Executive Summary 17

2 Market Overview and Dynamics 20

2.1 Market Size and Forecast 20

2.1.1 Impact of COVID-19 on World Economy 22

2.1.2 Impact of COVID-19 on the Market 24

2.2 Major Growth Drivers 26

2.3 Market Restraints and Challenges 29

2.4 Emerging Opportunities and Market Trends 32

2.5 Porter’s Fiver Forces Analysis 36

3 Segmentation of Europe Market by Component Type 40

3.1 Market Overview by Component Type 40

3.2 Solutions 42

3.3.1 Platform 43

3.3.2 Software 44

3.3 Services 45

3.3.1 Managed Service 46

3.3.2 Professional Service 47

4 Segmentation of Europe Market by Product Type 48

4.1 Market Overview by Product Type 48

4.2 Virtual Queuing 50

4.3 Linear Queuing 51

5 Segmentation of Europe Market by Queue Type 52

5.1 Market Overview by Queue Type 52

5.2 Structured Queue 54

5.3 Unstructured Queue 55

5.4 Kiosk Based Queue 56

5.5 Mobile Queue 57

5.6 Other Queue Types 58

6 Segmentation of Europe Market by Deployment Mode 59

6.1 Market Overview by Deployment Mode 59

6.2 Cloud-based System 61

6.3 On-Premise System 62

7 Segmentation of Europe Market by Application 63

7.1 Market Overview by Application 63

7.2 Appointment Management 65

7.3 Query Handling 66

7.4 In-Store Management 67

7.5 Workforce Optimization 68

7.6 Real-Time Monitoring 69

7.7 Customer Service 70

7.8 Reporting and Analytics 71

7.9 Other Applications 72

8 Segmentation of Europe Market by End User 73

8.1 Market Overview by End User 73

8.2 Retail and Consumer Goods 75

8.3 Healthcare and Life Sciences 76

8.4 Utility Service Providers and Airports 77

8.5 BFSI 78

8.6 Hospitality 79

8.7 Government and Public Sector 80

8.8 Transportation and Logistics 81

8.9 IT and Telecom 82

8.10 Other End Users 83

9 Segmentation of Europe Market by Organization Size 84

9.1 Market Overview by Organization Size 84

9.2 Small and Medium-Sized Enterprises 86

9.3 Large Enterprises 87

10 European Market 2021-2031 by Country 88

10.1 Overview of European Market 88

10.2 Germany 91

10.3 U.K. 93

10.4 France 95

10.5 Spain 97

10.6 Italy 99

10.7 Netherlands 101

10.8 Rest of European Market 103

11 Competitive Landscape 105

11.1 Overview of Key Vendors 105

11.2 New Product Launch, Partnership, Investment, and M&A 108

11.3 Company Profiles 109

Advantech Co., Ltd. 109

AKIS Technologies 111

ATT Systems Group 112

Aurionpro Solutions Limited 113

Lavi Industries 114

QLess, Inc. 115

Qmatic Group 116

Qminder Limited 117

Q-nomy Inc. 118

Qudini 119

SEDCO Holding 120

Seehash Software Pvt. Ltd. 121

Skiplino 122

Wavetec 123

XIPHIAS Software Technologies Pvt. Ltd 124

Xtreme Media Pvt. Ltd. 125

RELATED REPORTS 126

List of Tables:

Table 1. Snapshot of Europe Queue Management System Market in Balanced Perspective, 2021-2031 18
Table 2. World Economic Outlook, 2021-2031 23
Table 3. Main Product Trends and Market Opportunities in Europe Queue Management System Market 32
Table 4. Europe Queue Management System Market by Component Type, 2021-2031, $ mn 40
Table 5. Europe Queue Management System Market: Solutions by Type, 2021-2031, $ mn 42
Table 6. Europe Queue Management System Market: Services by Type, 2021-2031, $ mn 45
Table 7. Europe Queue Management System Market by Product Type, 2021-2031, $ mn 48
Table 8. Europe Queue Management System Market by Queue Type, 2021-2031, $ mn 52
Table 9. Europe Queue Management System Market by Deployment Mode, 2021-2031, $ mn 59
Table 10. Europe Queue Management System Market by Application, 2021-2031, $ mn 63
Table 11. Europe Queue Management System Market by End User, 2021-2031, $ mn 73
Table 12. Europe Queue Management System Market by Organization Size, 2021-2031, $ mn 84
Table 13. Europe Queue Management System Market by Country, 2021-2031, $ mn 90
Table 14. Germany Queue Management System Market by Component Type, 2021-2031, $ mn 92
Table 15. Germany Queue Management System Market by Product Type, 2021-2031, $ mn 92
Table 16. Germany Queue Management System Market by End User, 2021-2031, $ mn 92
Table 17. U.K. Queue Management System Market by Component Type, 2021-2031, $ mn 94
Table 18. U.K. Queue Management System Market by Product Type, 2021-2031, $ mn 94
Table 19. U.K. Queue Management System Market by End User, 2021-2031, $ mn 94
Table 20. France Queue Management System Market by Component Type, 2021-2031, $ mn 96
Table 21. France Queue Management System Market by Product Type, 2021-2031, $ mn 96
Table 22. France Queue Management System Market by End User, 2021-2031, $ mn 96
Table 23. Spain Queue Management System Market by Component Type, 2021-2031, $ mn 98
Table 24. Spain Queue Management System Market by Product Type, 2021-2031, $ mn 98
Table 25. Spain Queue Management System Market by End User, 2021-2031, $ mn 98
Table 26. Italy Queue Management System Market by Component Type, 2021-2031, $ mn 100
Table 27. Italy Queue Management System Market by Product Type, 2021-2031, $ mn 100
Table 28. Italy Queue Management System Market by End User, 2021-2031, $ mn 100
Table 29. Netherlands Queue Management System Market by Component Type, 2021-2031, $ mn 102
Table 30. Netherlands Queue Management System Market by Product Type, 2021-2031, $ mn 102
Table 31. Netherlands Queue Management System Market by End User, 2021-2031, $ mn 102
Table 32. Queue Management System Market in Rest of Europe by Country, 2021-2031, $ mn 104
Table 33. Advantech Co., Ltd.: Company Snapshot 109
Table 34. Advantech Co., Ltd.: Business Segmentation 110
Table 35. Advantech Co., Ltd.: Product Portfolio 110

List of Figures:

Figure 1. Research Method Flow Chart 12
Figure 2. Bottom-up Approach and Top-down Approach for Market Estimation 15
Figure 3. Europe Market Forecast in Optimistic, Conservative and Balanced Perspectives, 2021-2031 17
Figure 4. Industry Value Chain Analysis 20
Figure 5. Europe Queue Management System Market, 2021-2031, $ mn 21
Figure 6. Impact of COVID-19 on Business 24
Figure 7. Primary Drivers and Impact Factors of Europe Queue Management System Market 26
Figure 8. Primary Restraints and Impact Factors of Europe Queue Management System Market 29
Figure 9. Investment Opportunity Analysis 33
Figure 10. Porter’s Fiver Forces Analysis of Europe Queue Management System Market 36
Figure 11. Breakdown of Europe Queue Management System Market by Component Type, 2021-2031, % of Revenue 41
Figure 12. Europe Addressable Market Cap in 2022-2031 by Component Type, Value ($ mn) and Share (%) 41
Figure 13. Europe Queue Management System Market by Component Type: Solutions, 2021-2031, $ mn 42
Figure 14. Europe Queue Management System Market by Solutions: Platform, 2021-2031, $ mn 43
Figure 15. Europe Queue Management System Market by Solutions: Software, 2021-2031, $ mn 44
Figure 16. Europe Queue Management System Market by Component Type: Services, 2021-2031, $ mn 45
Figure 17. Europe Queue Management System Market by Services: Managed Service, 2021-2031, $ mn 46
Figure 18. Europe Queue Management System Market by Services: Professional Service, 2021-2031, $ mn 47
Figure 19. Breakdown of Europe Queue Management System Market by Product Type, 2021-2031, % of Sales Revenue 49
Figure 20. Europe Addressable Market Cap in 2022-2031 by Product Type, Value ($ mn) and Share (%) 49
Figure 21. Europe Queue Management System Market by Product Type: Virtual Queuing, 2021-2031, $ mn 50
Figure 22. Europe Queue Management System Market by Product Type: Linear Queuing, 2021-2031, $ mn 51
Figure 23. Breakdown of Europe Queue Management System Market by Queue Type, 2021-2031, % of Sales Revenue 53
Figure 24. Europe Addressable Market Cap in 2022-2031 by Queue Type, Value ($ mn) and Share (%) 53
Figure 25. Europe Queue Management System Market by Queue Type: Structured Queue, 2021-2031, $ mn 54
Figure 26. Europe Queue Management System Market by Queue Type: Unstructured Queue, 2021-2031, $ mn 55
Figure 27. Europe Queue Management System Market by Queue Type: Kiosk Based Queue, 2021-2031, $ mn 56
Figure 28. Europe Queue Management System Market by Queue Type: Mobile Queue, 2021-2031, $ mn 57
Figure 29. Europe Queue Management System Market by Queue Type: Other Queue Types, 2021-2031, $ mn 58
Figure 30. Breakdown of Europe Queue Management System Market by Deployment Mode, 2021-2031, % of Revenue 60
Figure 31. Europe Addressable Market Cap in 2022-2031 by Deployment Mode, Value ($ mn) and Share (%) 60
Figure 32. Europe Queue Management System Market by Deployment Mode: Cloud-based System, 2021-2031, $ mn 61
Figure 33. Europe Queue Management System Market by Deployment Mode: On-Premise System, 2021-2031, $ mn 62
Figure 34. Breakdown of Europe Queue Management System Market by Application, 2021-2031, % of Revenue 64
Figure 35. Europe Addressable Market Cap in 2022-2031 by Application, Value ($ mn) and Share (%) 64
Figure 36. Europe Queue Management System Market by Application: Appointment Management, 2021-2031, $ mn 65
Figure 37. Europe Queue Management System Market by Application: Query Handling, 2021-2031, $ mn 66
Figure 38. Europe Queue Management System Market by Application: In-Store Management, 2021-2031, $ mn 67
Figure 39. Europe Queue Management System Market by Application: Workforce Optimization, 2021-2031, $ mn 68
Figure 40. Europe Queue Management System Market by Application: Real-Time Monitoring, 2021-2031, $ mn 69
Figure 41. Europe Queue Management System Market by Application: Customer Service, 2021-2031, $ mn 70
Figure 42. Europe Queue Management System Market by Application: Reporting and Analytics, 2021-2031, $ mn 71
Figure 43. Europe Queue Management System Market by Application: Other Applications, 2021-2031, $ mn 72
Figure 44. Breakdown of Europe Queue Management System Market by End User, 2021-2031, % of Revenue 73
Figure 45. Europe Addressable Market Cap in 2022-2031 by End User, Value ($ mn) and Share (%) 74
Figure 46. Europe Queue Management System Market by End User: Retail and Consumer Goods, 2021-2031, $ mn 75
Figure 47. Europe Queue Management System Market by End User: Healthcare and Life Sciences, 2021-2031, $ mn 76
Figure 48. Europe Queue Management System Market by End User: Utility Service Providers and Airports, 2021-2031, $ mn 77
Figure 49. Europe Queue Management System Market by End User: BFSI, 2021-2031, $ mn 78
Figure 50. Europe Queue Management System Market by End User: Hospitality, 2021-2031, $ mn 79
Figure 51. Europe Queue Management System Market by End User: Government and Public Sector, 2021-2031, $ mn 80
Figure 52. Europe Queue Management System Market by End User: Transportation and Logistics, 2021-2031, $ mn 81
Figure 53. Europe Queue Management System Market by End User: IT and Telecom, 2021-2031, $ mn 82
Figure 54. Europe Queue Management System Market by End User: Other End Users, 2021-2031, $ mn 83
Figure 55. Breakdown of Europe Queue Management System Market by Organization Size, 2021-2031, % of Revenue 84
Figure 56. Europe Addressable Market Cap in 2022-2031 by Organization Size, Value ($ mn) and Share (%) 85
Figure 57. Europe Queue Management System Market by Organization Size: Small and Medium-Sized Enterprises, 2021-2031, $ mn 86
Figure 58. Europe Queue Management System Market by Organization Size: Large Enterprises, 2021-2031, $ mn 87
Figure 59. Breakdown of European Queue Management System Market by Country, 2021 and 2031, % of Revenue 89
Figure 60. Contribution to Europe 2022-2031 Cumulative Market by Country, Value ($ mn) and Share (%) 90
Figure 61. Queue Management System Market in Germany, 2021-2031, $ mn 91
Figure 62. Queue Management System Market in U.K., 2021-2031, $ mn 93
Figure 63. Queue Management System Market in France, 2021-2031, $ mn 95
Figure 64. Queue Management System Market in Spain, 2021-2031, $ mn 97
Figure 65. Queue Management System Market in Italy, 2021-2031, $ mn 99
Figure 66. Queue Management System Market in Netherlands, 2021-2031, $ mn 101
Figure 67. Queue Management System Market in Rest of Europe, 2021-2031, $ mn 103
Figure 68. Growth Stage of Europe Queue Management System Industry over the Forecast Period 105

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Europe Queue Management System (QMS) Market 2021-2031

Europe Queue Management System (QMS) Market 2021-2031