Figure 1. Research Method Flow Chart 11
Figure 2. Breakdown of Primary Research 13
Figure 3. Bottom-up Approach and Top-down Approach for Market Estimation 15
Figure 4. North America Market Forecast in Optimistic, Conservative and Balanced Perspectives, 2019-2026 17
Figure 5. North America Workforce Management Market, 2019-2026, $ mn 20
Figure 6. Impact of COVID-19 on Business 24
Figure 7. Primary Drivers and Impact Factors of North America Workforce Management Market 26
Figure 8. Primary Restraints and Impact Factors of North America Workforce Management Market 29
Figure 9. Investment Opportunity Analysis 33
Figure 10. Porter’s Fiver Forces Analysis of North America Workforce Management Market 36
Figure 11. Breakdown of North America Workforce Management Market by Component, 2019-2026, % of Revenue 40
Figure 12. Contribution to North America 2020-2026 Cumulative Revenue by Component, Value ($ mn) and Share (%) 41
Figure 13. North America Workforce Management Market: Software & Solutions, 2016-2026, $ mn 42
Figure 14. North America Workforce Management Market: Leave and Absence Management, 2016-2026, $ mn 44
Figure 15. North America Workforce Management Market: Workforce Scheduling, 2016-2026, $ mn 45
Figure 16. North America Workforce Management Market: Budgeting and Forecasting, 2016-2026, $ mn 46
Figure 17. North America Workforce Management Market: Workforce Analytics, 2016-2026, $ mn 47
Figure 18. North America Workforce Management Market: Performance Management, 2016-2026, $ mn 48
Figure 19. North America Workforce Management Market: Other Applications, 2016-2026, $ mn 49
Figure 20. North America Workforce Management Market: Services, 2016-2026, $ mn 50
Figure 21. North America Workforce Management Market: Training and Education, 2016-2026, $ mn 51
Figure 22. North America Workforce Management Market: Implementation Services, 2016-2026, $ mn 52
Figure 23. North America Workforce Management Market: Support and Maintenance, 2016-2026, $ mn 53
Figure 24. Breakdown of North America Workforce Management Market by Operating System, 2019-2026, % of Revenue 54
Figure 25. Contribution to North America 2020-2026 Cumulative Revenue by Operating System, Value ($ mn) and Share (%) 55
Figure 26. North America Workforce Management Market: iOS Based WFM, 2016-2026, $ mn 56
Figure 27. North America Workforce Management Market: Android Based WFM, 2016-2026, $ mn 57
Figure 28. North America Workforce Management Market: Windows Based WFM, 2016-2026, $ mn 58
Figure 29. North America Workforce Management Market: Other Operating Systems Based WFM, 2016-2026, $ mn 59
Figure 30. Breakdown of North America Workforce Management Market by Deployment Mode, 2019-2026, % of Revenue 60
Figure 31. Contribution to North America 2020-2026 Cumulative Revenue by Deployment Mode, Value ($ mn) and Share (%) 61
Figure 32. North America Workforce Management Market: On-premise WFM, 2016-2026, $ mn 62
Figure 33. North America Workforce Management Market: Cloud Based WFM, 2016-2026, $ mn 63
Figure 34. North America Workforce Management Market: Hybrid WFM, 2016-2026, $ mn 64
Figure 35. Breakdown of North America Workforce Management Market by Industry Vertical, 2019-2026, % of Revenue 66
Figure 36. Contribution to North America 2020-2026 Cumulative Revenue by Industry Vertical, Value ($ mn) and Share (%) 66
Figure 37. North America Workforce Management Market: IT & Telecom, 2016-2026, $ mn 67
Figure 38. North America Workforce Management Market: BFSI, 2016-2026, $ mn 68
Figure 39. North America Workforce Management Market: Retail & E-Commerce, 2016-2026, $ mn 69
Figure 40. North America Workforce Management Market: Healthcare, 2016-2026, $ mn 70
Figure 41. North America Workforce Management Market: Manufacturing, 2016-2026, $ mn 71
Figure 42. North America Workforce Management Market: Education, 2016-2026, $ mn 72
Figure 43. North America Workforce Management Market: Government, 2016-2026, $ mn 73
Figure 44. North America Workforce Management Market: Other Verticals, 2016-2026, $ mn 74
Figure 45. Breakdown of North America Workforce Management Market by Organization Size, 2019-2026, % of Revenue 75
Figure 46. Contribution to North America 2020-2026 Cumulative Revenue by Organization Size, Value ($ mn) and Share (%) 76
Figure 47. North America Workforce Management Market: Large Enterprises, 2016-2026, $ mn 77
Figure 48. North America Workforce Management Market: SMEs, 2016-2026, $ mn 78
Figure 49. Breakdown of North America Workforce Management Market by Country, 2019 and 2026, % of Revenue 80
Figure 50. Contribution to North America 2020-2026 Cumulative Revenue by Country, Value ($ mn) and Share (%) 81
Figure 51. U.S. Workforce Management Market, 2016-2026, $ mn 83
Figure 52. Canada Workforce Management Market, 2016-2026, $ mn 86
Figure 53. Workforce Management Market in Mexico, 2016-2026, $ mn 88
Figure 54. Growth Stage of North America Workforce Management Industry over the Forecast Period 90
North America workforce management market is expected to grow by 7.43% annually in the forecast period and reach $2,860.0 million by 2026 owing to rising demand for workforce analytics, aims of improving operation efficiencies, and evolving digital technologies such as cloud, 5G, big data, mobile platforms, and advanced analytics tools. Highlighted with 27 tables and 54 figures, this 112-page report “North America Workforce Management (WFM) Market 2020-2026 by Component, Operating System, Deployment Mode, Industry Vertical, Organization Size, and Country: COVID-19 Impact and Growth Opportunity” is based on a holistic research of the entire North America workforce management market and all its sub-segments through extensively detailed classifications. Profound analysis and assessment are generated from premium primary and secondary information sources with inputs derived from industry professionals across the value chain. The report is based on studies on 2016-2019 and provides forecast from 2020 till 2026 with 2019 as the base year. (Please note: The report will be updated before delivery so that the latest historical year is the base year and the forecast covers at least 5 years over the base year.) In-depth qualitative analyses include identification and investigation of the following aspects: • Market Structure • Growth Drivers • Restraints and Challenges • Emerging Product Trends & Market Opportunities • Porter’s Fiver Forces The trend and outlook of North America market is forecast in optimistic, balanced, and conservative view by taking into account of COVID-19. The balanced (most likely) projection is used to quantify North America workforce management market in every aspect of the classification from perspectives of Component, Operating System, Deployment Mode, Industry Vertical, Organization Size, and Country. Based on Component, the North America market is segmented into the following sub-markets with annual revenue ($ mn) for 2016-2026 included in each section. Software & Solutions • Leave and Absence Management • Workforce Scheduling • Budgeting and Forecasting • Workforce Analytics • Performance Management • Other Applications Services • Training and Education • Implementation Services • Support and Maintenance Based on Operating System, the North America market is segmented into the following sub-markets with annual revenue ($ mn) for 2016-2026 included in each section. • iOS Based WFM • Android Based WFM • Windows Based WFM • Other Operating Systems Based WFM Based on Deployment Mode, the North America market is segmented into the following sub-markets with annual revenue ($ mn) for 2016-2026 included in each section. • On-premise WFM • Cloud Based WFM • Hybrid WFM Based on Industry Vertical, the North America market is segmented into the following sub-markets with annual revenue ($ mn) for 2016-2026 included in each section. • IT & Telecom • BFSI • Retail & E-Commerce • Healthcare • Manufacturing • Education • Government • Other Verticals Based on Organization Size, the North America market is segmented into the following sub-markets with annual revenue ($ mn) for 2016-2026 included in each section. • Large Enterprises • SMEs Geographically, the following national/local markets are fully investigated: • U.S. • Canada • Mexico For each key country, detailed analysis and data for annual revenue ($ mn) are available for 2016-2026. The breakdown of key national markets by Component, Deployment Mode, and Industry Vertical over the forecast years are also included. The report also covers current competitive scenario and the predicted trend; and profiles key vendors including market leaders and important emerging players. Specifically, potential risks associated with investing in North America workforce management market are assayed quantitatively and qualitatively through GMD’s Risk Assessment System. According to the risk analysis and evaluation, Critical Success Factors (CSFs) are generated as a guidance to help investors & stockholders identify emerging opportunities, manage and minimize the risks, develop appropriate business models, and make wise strategies and decisions. Key Players (this may not be a complete list and extra companies can be added upon request): ADP, LLC. Calabrio, Inc INFOR International Business Machines Corporation (IBM) Kronos Incorporated Oracle Corporation SAP SE SumTotal Systems, LLC. Verint Systems Inc. Workday, Inc. WorkForce Software, LLC. (Please note: The report will be updated before delivery so that the latest historical year is the base year and the forecast covers at least 5 years over the base year.)
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